Support

SUPPORT

We highly appreciate dialogue and exchange of knowledge with our customers.

Through many years of work in the instrumentation industry we have gained experiance with supply of measurement solutions and application support to many different industries like the semiconductor industry, analytic equipment manufacturers, and furnace heat-treatment and coating industries.

Take advantege of our experience and contact us next time you need a measurement solution for your application.

 

We are dedicated to provide product and application support and will go far to assist our customers.

 

Furthermore, we value your feedback and will constructively use it to continuously improve our products and services.

 

Sens4 technical and application support:

 

Call for support:

Phone: +45 8844 7044

 

Email for support:

 

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Service

 

Sens4 A/S warrants its product to be free from defects in materials and workmanship under normal and intended use for a period of two years.

In the event of a product defect, we will repair or replace the product. The customer is notified after examining and testing of a returned product.

We use 8D structured problem solving tools to find the root cause and implement corrective actions.

 

Before returning a product to Sens4 a so-called return material authorization (RMA) number must be requested and obtained. For the safety of our employees we also require a declaration to be filled out and returned with the unit, declaring that the unit is free from toxic, radioactive, biological or other harmful contamination or substances.

 

> E-mail Service to request an RMA number

Do you have questions or need help configuring the right products?

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Copyright © 2019 - Sens4 A/S

Sens4 A/S | Nordre Strandvej 119G | 3150 Hellebaek | Denmark

Tel: +45 8844 7044 | > Email to Sens4

CVR: 39389029